Terms of Service
Vivenza — Terms of Service
Last updated: 09 October 2025
Welcome to Vivenza (“we”, “us”, “our”).
By accessing and using our website vivenza.fun, you agree to comply with the following Terms of Service. Please read them carefully before making any purchase or using our services.
If you do not agree with these terms, you should not use this website.
1. Acceptance of Terms
1.1. By accessing, browsing, or purchasing from Vivenza, you acknowledge that you have read, understood, and accepted these Terms of Service.
1.2. These terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, govern your use of our website and all transactions made through it.
2. User Registration and Account
2.1. To complete a purchase, users may be required to create an account on our website. By registering, you agree to provide accurate, current, and complete information.
2.2. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
2.3. If you suspect any unauthorized access or use of your account, you must notify Vivenza immediately at support@vivenza.fun.
3. Products and Pricing
3.1. Vivenza strives to provide clear and accurate descriptions, images, and prices for all products available on vivenza.fun.
3.2. All prices are displayed in local currency (GBP, EUR, or USD) and include applicable VAT or other taxes, where required by law.
3.3. Prices and promotions are subject to change at any time without notice. However, the prices confirmed at checkout for completed orders will be honored.
4. Payments and Delivery
4.1. Payments can be made using secure methods offered on our website, including credit/debit cards, PayPal, Apple Pay, Google Pay, and bank transfer (where available).
4.2. All payment transactions are encrypted and processed through PCI-compliant payment gateways.
4.3. Estimated delivery times depend on your location and the shipping method selected at checkout.
While Vivenza aims to deliver all orders on time, we are not responsible for delays caused by external factors such as customs inspections, postal strikes, or adverse weather conditions.
5. Returns and Refunds
5.1. You have the right to cancel or return your order within 14 calendar days of delivery, in accordance with the UK Consumer Contracts Regulations and EU Consumer Rights Directive.
5.2. Refunds will be issued using the same payment method used for the original transaction, after the returned product has been inspected and approved.
For more details, please refer to our Refund Policy.
6. Customer Service
6.1. Our support team is available to assist you with orders, returns, and inquiries.
Contact Information:
📧 support@vivenza.fun
🌍 https://vivenza.fun
Service Hours:
Monday to Friday — 08:00 to 18:00 (GMT)
Saturday — 08:00 to 12:00 (GMT)
7. Compliance with Google Merchant Center Standards
7.1. Vivenza complies with all Google Merchant Center policies, ensuring transparency, accuracy, and quality in all product listings.
7.2. All product data and promotional content are managed in accordance with Google’s advertising and e-commerce guidelines.
8. Modifications and Site Updates
8.1. Vivenza reserves the right to modify, suspend, or discontinue any aspect of the website, including these Terms of Service, at any time without prior notice.
8.2. The most current version of these terms will always be available on vivenza.fun. Continued use of the website after updates constitutes acceptance of the revised terms.
9. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales, and the applicable laws of the European Union.
Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England.
By continuing to browse or make a purchase on vivenza.fun, you confirm that you have read, understood, and agree to these Terms of Service.