Vivenza — Payment Methods

Last updated: 09 October 2025

At Vivenza, we offer secure and flexible payment options to ensure a smooth and convenient shopping experience. All payments made through our official website vivenza.fun are processed through encrypted, PCI-compliant platforms that meet UK and EU data protection and consumer security standards.

1. Accepted Payment Methods

You can choose from the following payment options at checkout:

Credit or Debit Card (Visa, Mastercard, American Express, Maestro)
PayPal
Apple Pay / Google Pay
Bank Transfer or PIX (for supported countries)

Note: Certain payment options, such as local transfers or instant payments, may vary depending on your location within the United Kingdom or European Union.

2. Credit & Debit Card Payments

2.1. When selecting payment by card, you must provide accurate card details including cardholder name, number, expiry date, and security code (CVC).

2.2. For your protection, Vivenza reserves the right to verify card and billing information before order approval. In case of any inconsistencies, our support team will contact you to confirm the data.

2.3. Purchases made with a credit card can be paid:

In up to 3 monthly installments without interest; or
In up to 12 installments with interest, to be borne by the customer.

2.4. The delivery timeframe begins only after the payment has been successfully authorized by your card issuer. You will be notified by email once your payment has been approved.

3. PayPal, Apple Pay & Google Pay

3.1. These payment methods provide a fast and secure checkout experience without needing to manually enter card details.
3.2. All transactions are processed through encrypted gateways, and Vivenza does not store or access your financial data at any point.

4. Bank Transfers / PIX

4.1. For select regions, we offer instant payment options such as PIX (Brazil) or SEPA Bank Transfer (EU).
4.2. Orders paid via bank transfer or PIX may take up to 24–48 hours to be confirmed in our system.
4.3. PIX payments receive a 5% discount, automatically applied at checkout.

5. Payment Security

5.1. All transactions are processed using secure SSL encryption and anti-fraud technology to protect your personal and financial information.
5.2. Vivenza partners with trusted international payment processors, ensuring compliance with PSD2, Strong Customer Authentication (SCA), and GDPR.
5.3. Our integrated payment gateway guarantees a safe, fast, and transparent experience from checkout to confirmation.

6. Failed or Declined Payments

6.1. If your transaction is declined, this may be due to insufficient card balance, incorrect data entry, or fraud-prevention filters activated by your bank.
6.2. We recommend contacting your card issuer or trying an alternative payment method.
6.3. You will be notified via email if your payment cannot be processed.

7. Questions or Assistance

If you have any questions about payment options or encounter issues during checkout, please contact our support team at:
📧 support@vivenza.fun
🌍 https://vivenza.fun

💡 All transactions are processed in compliance with European Consumer Law and international e-commerce standards. By completing a purchase, you agree to the terms outlined in this Payment Policy.